Helping a student

officehours.cs / Quuly Cloud Help Center / Helping a student

Requirements

✅ You must be an instructor or course staff (teaching assistant, teaching fellow, etc.)

✅ There must be at least room in your course

✅ You will need to go on duty in a virtual room

Steps

When students are ready to see you they will create a new session or re-queue an existing session.

  1. First, select a room in the inbox action bar.
  1. Next, go on duty using the toggle next to the dropdown.
  1. You should see student requests in the inbox list on the left middle of the screen.
  1. Click a student ticket to preview the session request.
  1. Finally, refresh and click “Dequeue” to help let the student know you are ready to see them.